Your information, handled with care.
We currently take enquiries by email and telephone; online forms are paused. This notice explains how Academy enquiry information is used under the UK GDPR and Data Protection Act 2018.
Who is responsible
Until the Academy CIC is incorporated, OJ Solutions Services Ltd is the controller for website enquiries. Contact: [email protected]; Suite 12, 1st Floor, St James House, Pendleton Way, Salford M6 5FW. This notice will be updated when responsibility transfers to the incorporated Academy.
What we collect and why
We collect the details you submit: name, email, optional telephone, interests, learner age band, parent/carer details where relevant, organisation, role and your message. We use these to answer enquiries, understand interest and discuss suitable routes.
Our lawful basis for ordinary enquiries is our legitimate interest in responding and developing relevant community programmes, balanced against your rights. Steps before a contract may apply if you ask us to arrange a specific service. Optional programme updates rely on your consent; the box is off by default and you can withdraw by emailing us.
The required form acknowledgement confirms that you have read how we use your details; it is separate from optional marketing consent. Please share parent/carer details with their knowledge and avoid sensitive information in free-text fields.
Storage, sharing and retention
Enquiries are currently sent through your own email app to the Academy’s contact inbox. Online form delivery is paused. Authorised staff and necessary hosting and email processors may handle the information. We do not sell it or publish submissions. Hosting providers may process technical request information to operate and secure the service.
We aim to delete ordinary enquiries within 24 months unless an ongoing relationship or a legal obligation requires a different period. Access is limited to people who need it. If a service processes information outside the UK, appropriate transfer safeguards must be in place.
Your choices and rights
You may ask to access or correct your information, request deletion or restriction, or object to processing based on legitimate interests. Portability applies in certain circumstances. Rights depend on the processing involved. Email [email protected] to make a request or withdraw update consent.
You can raise a concern with us or complain to the Information Commissioner’s Office ↗. We do not use enquiry information for automated decisions about admission.